Chief Operating Officer
As Chief Operating Officer, Steve leads the Mediture division for Tabula Rasa HealthCare (NASDAQ: TRHC). Under his leadership, more than 3,500 care providers across 70+ managed care organizations leverage Mediture technology to care for over 45,000 high need health care members in 22 states. He builds upon his strong technical background designing & developing mission critical systems and is well-versed in all phases of software product development & project management. Steve has over 25 years of experience providing solutions to technically challenging problems for companies and was the Director of Development on multiple nationwide projects for Target Corporation including a patented & award winning pharmacy labeling system. He has focused on healthcare domain IT knowledge and commits Mediture’s resources to product development specifically for PACE programs. Steve holds a Bachelor of Science degree in Economics with a concentration in Finance from the University of Minnesota.
Principal Software Architect
Dean has over 40 years of software programming and design experience. He has previously worked at EJ Johnson where he headed a large Software Engineering department that produced software for radios, radio infrastructure and mobile phone switches. More recently he was also Vice President of Engineering and Chief Software Architect for Healthsense, Inc, a leading provider of passive remote monitoring services for the senior care continuum. Dean returned to Mediture in 2014 as Principal Software Architect.
Clinical Informatics Director
Kelly’s role as Clinical Informatics Director at Mediture builds on her 25 years of gerontological nursing experience in long-term care and assisted living settings. Kelly is uniquely qualified in bridging patient care and technology. As a Registered Nurse in a Skilled Nursing Facility, she served as the Director of Education for implementing and training staff in the conversion to a clinical software program. Her job duties have included screening residents for admission and completing nursing assessments; coordinating care and providing direct care for residents, and supervising home health aides. Kelly has a talent for listening to user’s concerns from the viewpoint of a care provider, and relaying that information to Mediture’s technical team. Kelly has a passion for improving the lives of seniors through the use of technology. Kelly has an Associate’s of Arts degree from Austin Community College and is a Registered Nurse.
Director of Medicare-Medicaid Plans
Mike collaborates with customers to create and maintain a project plan outlining resources, milestones, and timeline for a TruChart implementation. His leadership and communication skills are an asset in leading sites through the change management process. Mike has coordinated the kick off and ongoing status meetings to keep customers apprised, and leads workflow sessions to educate end users on TruChart’s functionality. Mike actively participates in the rollout of Mediture’s TruChart Analytics reporting solution to our customer base. Mike is a graduate of Carleton College with a BA in Political Science.
Director of PACE Client Services
As PACE Project Manager Lead at Mediture, Tara works closely with customers during implementation of TruChart. Post implementation, Tara and her team members maintain close customer relationships, helping customers optimize TruChart. Tara comes to Mediture with 13 years of healthcare software implementation experience in both the long term care and acute care industry. She has focused primarily on project management, instructional design, and business analyst work. Tara’s strength is in workflow improvement and helping clients utilize technology to its fullest potential. Tara obtained Epic certifications and was a speaker at the Epic Corporation National User Group Meetings. Tara holds an undergraduate degree in healthcare administration and long term care administration from Concordia College. She also has a master’s in business administration with an emphasis in health management from the University of Phoenix.
Cindy leverages her 30+ years experience in geriatric nursing to help Mediture’s customers implement TruChart’s EHR system. Cindy has a background in staff development, and served as Director of Education for Augustana Chapel View. She now utilizes these skills to advise TruChart users on best practices in documentation and processes in an Electronic Health Record. Her job duties have included coordination of care of long term care residents, education and training of nursing staff, implementing a computerized clinical record and computerized MDS, and serving as liaison between residents, families, interdisciplinary team and outside agencies. Cindy is knowledgeable in creating policies and procedures, and has chaired committees on quality improvement. Cindy has a RN diploma degree from Methodist Hospital School of Nursing, and a Certification in Geriatric Nursing.
Tiffany Zent advises our customers how to effectively utilize TruChart to manage their PACE program operations. Tiffany’s experience includes managing EHR implementations and coordinating interoperability with pharmacy, lab, and radiology systems. Tiffany has worked in the long term care software industry as a Project Manager at MatrixCare, and understands the software development environment. She has served on the Board of Directors for the Friends of Africa Education, and volunteered in Kenya to build 3 homes for Habitat for Humanity Global Villages. Tiffany graduated from the University of Minnesota with a Bachelor of Arts degree.
Jessica excels at EHR system set-ups, and guides her customers in configuring TruChart to maximize its potential. She has a practical approach to help end users make workflow decisions, and her technical background supports planning, training, and maintenance upgrades. Jessica brings experience as an Epic Principal Trainer for Park Nicollet/Health Partners clinics, where she provided Computerized Physician Order Entry support and trained end users for successful Go-Lives. Jessica has an Associate’s Degree in Computer Programming from Baker College.
Justin has a strong skillset as a Financial and Data Analyst, and applies that knowledge to support customers in our Medicare – Medicaid Plans operations. While working at Optum’s Payer Consulting division, he led the development and launch of Business Intelligence tools. He has experience working with revenue and utilization forecasts to facilitate mangement decisions. Justin has a strong desire to use his knowledge of operational management to guide recomended usage of the TruChart system. Justin graduated from Carleton College with a BA in Economics.
Logan’s background in the pharmacy and long-term care fields gives her the insight needed to be a strong resource and advocate for her clients, while providing excellent customer service and care. Logan brings experience as an Onboarding Specialist and Project Manager at McKesson Corporation where she implemented new customer set-ups, provided in-depth training for users, and spearheaded quality improvement initiatives. Logan is passionate about volunteer work and giving back to the community. Through Mission Jamaica she leads medical clinics, builds houses and provides care for disabled children in Jamaica every year. Logan earned a BA in Business with a Marketing Management concentration from the University of St. Thomas and an MBA from Bethel University. She is a Certified Pharmacy Technician with experience in retail, hospice, long-term care and compounding.
Jason has been a dedicated employee of Mediture since 2012. In this time, he has fulfilled roles as both an exceptional Quality Assurance tester and Operations Analyst. Jason has been involved with Helpdesk since his hire date, which has allowed him to build a great rapport with each of our customers. With his vast knowlege of our products and passion for success, Jason leads our team as a working Helpdesk Manager to ensure an exceptional customer experience.